Shipping & Delivery

 

Oceana Vintage is based in Athens, Greece. Please allow 1–7 business days for order processing before shipment. Shipping costs are calculated automatically at checkout based on the destination and weight of each parcel.

Once your order is placed, you will receive a confirmation email at the address provided during checkout & once your order has shipped, you will receive a shipping confirmation email with tracking details so you can follow your package’s journey.

By placing an order, you acknowledge that you have read and agreed to our shop policies. For all customer care related inquiries you can contact us at ciao@oceanavintage.com.

DOMESTIC SHIPPING

Please allow 1–7 business days for order processing before shipment.

All domestic orders ship tracked via ELTA Courier & Box Now, with delivery typically taking 1-5 business days, depending on destination. Shipping rates are available at checkout. Oceana Vintage is not responsible for delays due to unforeseen circumstances.

INTERNATIONAL SHIPPING

Please allow 1–7 business days for order processing before shipment.

We offer several shipping options for international orders depending on destination, which include:

  • ELTA Post Tracked & Signed Shipping (7-15 business days)
  • Box Now - only for Cyprus & Bulgaria (3-5 business days)
  • FedEx International Priority Shipping (Next business day delivery)
  • FedEx International Economy Shipping (1-7 business days depending on destination)

Please note that delays may occasionally occur due to customs processing. Shipping costs are calculated at checkout based on your location and the weight of your parcel.

Signature confirmation upon delivery is required on all international orders. Please monitor your tracking notifications to ensure a successful delivery.

Oceana Vintage is not responsible for any additional charges (duties, taxes, or fees) incurred upon delivery. Orders that are undelivered due to unpaid duties or refused shipments will not be refunded. If a package is returned to us, you will be responsible for the original shipping cost, return shipping, and any import fees.

SHIPPING TO THE UNITED STATES

Due to the to the stricter US customs rules effective from August 26, 2025, we temporarily offer the following shipping methods to the United States and its territories:

  • FedEx International Priority Shipping (Next business day delivery)
  • FedEx International Economy Shipping (4-7 business days depending on destination)

Shipping costs are calculated at checkout based on your location and the weight of your parcel.

INTERNATIONAL TAXES & DUTIES

International shipments may be subject to local taxes, customs duties, and import fees determined by the shipment’s destination country. The recipient is responsible for all import fees or duties that may occur.

If you do not claim your package or if the package is returned to us, you are responsible for the original shipping charges, any import fees and the cost of returning the package.

RETURN TO SENDER POLICY

Oceana Vintage is not responsible for costs related to packages returned to us due to delivery issues, not claiming/refusal or incorrect address input. Returned packages, original shipping and processing fees are non refundable.

Please note that once a shipment has left our studio, we are not liable for lost, damaged, or stolen packages and all following action will need to be taken with your local post office/shipping carrier.

We advice you to make sure your personal details, billing & shipping address are correct when placing an order, as we cannot change a shipping address once a label has been created.

If you need further assistance regarding your order you can contact us at ciao@oceanavintage.com.

P.O BOXES

Please note that parcels cannot be delivered to P.O. Boxes. If a P.O. Box address is entered at checkout, we will contact you for an alternative verified street address.

MORE INFORMATION

Please ensure that all shipping and billing information, as well as any promo or gift card codes, are entered correctly at checkout. Only one promotional code can be applied per order.